Introduction
This page lists the third-party sub-processors that helpful bits GmbH uses to provide the CrispDemo service to users in the United States.
Each entry below names the provider, what it does for CrispDemo, where it processes data, and links to its privacy and data-processing terms.
Current Sub-processors
Stripe
Purpose: Payment processing services
Data Processing Regions: United States, European Union
Legal Documents:
Google (Gemini, Gemini text-to-speech, Lyria)
Purpose: For requests made through CrispDemo's server: narration text-to-speech from the narration text, music generation from a short music brief, and review of the finished video, which can show parts of your recordings and screenshots. Google does not receive your recordings, frames, or screenshots from CrispDemo
Data Processing Regions: Provider infrastructure; processing may involve international transfers
Data Usage: When you use your own Gemini API key, the desktop application sends requests directly to Google instead of through CrispDemo's server; your agreement with Google applies to that use.
Legal Documents:
Hetzner
Purpose: EU server hosting: API, PostgreSQL database, and website, for users outside North America
Data Processing Regions: European Union
Legal Documents:
InterServer
Purpose: US server hosting: API, PostgreSQL database, and website, for users in North America
Data Processing Regions: United States
Data Usage: InterServer publishes its Data Processing Agreement within its Terms of Service.
Legal Documents:
Cloudflare
Purpose: DNS, edge proxying and security, TLS certificate DNS validation, and the country lookup used to choose a US or EU server
Data Processing Regions: Global edge network
Legal Documents:
Auth0
Purpose: Sign-in with Google, GitHub, Microsoft, Apple, or OpenAI accounts
Data Processing Regions: European Union (EU tenant)
Legal Documents:
Mailgun
Purpose: Delivery of internal operational alerts to CrispDemo staff, which can include an account ID
Data Processing Regions: United States, European Union
Legal Documents:
Changes to Sub-processors
We will notify customers of any changes to our sub-processors list at least 30 days in advance. Customers can object to the use of a new sub-processor within this notice period.
Contact
If you have questions about our sub-processors, please contact us at legal [at] crispdemo.com.